I just desired to state that my expertise using this flight and American Airlines personnel was the worst I have ever had by having an airline. The excursion to LAX from TPA was Okay except flight attendants don’t smile or act like they like their Work opportunities any longer. The return flight was a nightmare. It begun after we been given an e-mail the morning of our flight stating that we needed to alter our seats which were Earlier picked. We did just that & checked in on the internet. When we obtained towards the airport our boarding passes nevertheless experienced the old seats which we experienced to alter for the baggage check in counter (once again personnel weren't welcoming in the least).
getting in touch with a true individual at AA shopper service is next to impossible. The Web page listing a cell phone number, which happens to be for cargo and that only references a Site that may be no help whatsoever.
I realize we need to be more cautious when put our tickets on the internet within the eleventh. I don’t know why, we manufactured just a massive mistake with traveling date.
Ultimately we been given all of our bags and of course among my bags was not there. As envisioned it was shed, my sons motor vehicle seat was shed. A similar females that had lied previously defined that it needed to be there, scanned in.
I used to be on hold with reservations several situations for incredibly long periods of time. 1 AA reservations and a person agent explained to me it will Price tag me an additional $189.00 to fly out subsequent early morning then stated that flights ended up booked up coming day.
I can not consider you board passengers just before doing all of your checks on the airplane. Leaving your shoppers trapped for more than two hours without to minimal info is complete bullshit. While you are generally the same as each and every airline During this regard, it’s basically not appropriate to take care of your consumers this way.
Also counsel that every passenger place there continue in sizing checker so all passengers are treated equitably.
There is absolutely no American Airways buyer service email handle mentioned over the Formal Web-site, having said that You will find a form you could post by way of the web site that sends your message to The client relations Section. You can accessibility the email kind here: .
WOW! Wanting to attain your customer service department via mobile phone is unachievable!! I attempted three diverse selection and one particular website link was disconnected!! A single selection I had been prompted to get in touch with tried to have me obtain – not associated flight services. I think I must return to United.
I'd a horrible knowledge using American Airlines! My gate was adjusted six times and they'd me working from gate to gate to miss out on my flight! Then was placed on A different flight who’s gate was changed 4 times after that! The persons at gate have been nasty and didn’t treatment! My flight was delayed as a consequence of maintenance concerns then I last but not least get on airplane and sit in my seat and my arm was scratched by an worker pushing the consume cart!
I'd some extremely constructive advice to provide them with to prevent this Down the road, but was unable to ascertain contact with them.
I am unhappy to mention I am dissatisfied in American Airline’s handling of this make any difference. We by no means received our bags right up until late during the working day on March 13th. To include insult to injuries we have been billed $twenty five for each bag by American Airways for our return flight dwelling Despite the fact that we didn’t pay back to check our bags on the best way into the Virgin Islands.
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Okay…I just lately ordered a ticket to fly solo to see my family members! YAY…. I read through the great print, and clicked on all baggage charges to find out if there might be any.